I forgot my account details! Help!

If for some reason you can’t remember your account password then don’t worry!

  • Simply use the password reset button on the log in page and follow the instructions.
  • NOTE: for security reasons, Finansiv will never send you an email with your password.


If you can’t remember which email address you used or if you no longer have access to that address then we can still help.

  • Please contact us and provide as many details as you possibly can about how and why you no longer have access to the email address in question.
  • Please keep in mind that for security reasons your account may be temporarily disabled until we verify your identity.
  • Please follow the instructions that you receive by our customer support representatives in order to ensure the quickest recovery of your account.